Frequently Asked Questions
Answers to common questions about using Zikaya, accessing study materials, and sharing or selling your own.
General
What is Zikaya?
Zikaya is a marketplace where independent creators share and sell educational study materials.
Do I need an account?
You can browse public listings without an account. An account is required to acquire documents and manage your purchases or credits.
Does Zikaya create the documents?
Documents are uploaded by independent creators. Publication does not mean Zikaya has independently verified their accuracy or ownership.
Documents and Purchases
How do I access a document?
Choose an available access method on the document page. Once acquired, the document is available through your account.
Can I preview documents before getting them?
Listings provide available document details and previews so you can review a resource before acquiring it.
Will I get new editions automatically?
No. Access applies to the version acquired. Major new editions are separate unless explicitly included.
Sharing and Selling
Can I sell my study notes?
Yes, if you meet creator eligibility requirements and have the rights to distribute the materials.
How much can creators earn?
The standard creator share is 70% of qualifying Premium Marketplace sales, subject to the applicable earnings terms.
Can I share documents without selling them?
Yes. Eligible creators can participate in Community Exchange and earn Community Credits after their contributions are accepted and published.
Credits
What are Community Credits?
Credits earned through eligible published contributions, which can unlock participating Community Exchange documents.
What are Premium Credits?
Credits obtained through supported paid sources or qualifying promotions and used to purchase eligible Premium Marketplace documents.
Can I exchange credits for cash?
No. Neither Community Credits nor Premium Credits can be withdrawn as cash, and the two credit types cannot be converted into one another.
Still Have Questions?
Visit our Help Center for more detailed guidance, or contact our support team.
Email: [email protected]
We aim to respond within 2–3 business days, although response times may vary.